Understand Our Cancellation Policy
Learn about our commitment to providing timely care and how you can help us maintain this standard.
Timely Notifications
No Show Fees
Rescheduling Options
Cancellation Policy Details
We understand that life can be unpredictable. However, to ensure we can accommodate all our patients effectively, we ask that you notify us as soon as possible if you cannot attend your scheduled appointment. This courtesy allows us to offer the slot to another child in need.
Importance of Notification
Timely communication is crucial in maintaining our schedule and ensuring that every child receives the care they need. By informing us of any changes to your appointment, you help us serve our community better.
Associated Fees
To discourage missed appointments and ensure availability for all, we enforce a $75 fee for no-shows or late cancellations. This policy helps us maintain a smooth operation and continue providing quality dental care to all our young patients.
Punctuality Matters
Arriving On Time for Appointments
What is the cancellation policy?
We require a 24-hour notice for cancellations. Failure to notify us in advance may result in a $75 no-show fee.
Can I reschedule my appointment?
Yes, you can reschedule your appointment by calling our office. We recommend doing so as soon as possible to secure a new time slot.
What happens if I'm late?
If you are more than 10 minutes late, we may need to reschedule your appointment, and a no-show fee could be applied.
Is there a fee for missed appointments?
Yes, a $75 fee will be charged for missed appointments without prior notification.
How can I avoid a no-show fee?
To avoid a no-show fee, please inform us at least 24 hours in advance if you need to cancel or reschedule.
What should I do if I can't make it on time?
If you anticipate being late, please call our office immediately. We will do our best to accommodate you.
Can I cancel online?
Currently, cancellations must be made by phone. Please contact our office directly to cancel or reschedule.
Phone
(617) 944-5437
Address
800 Massachusetts Ave. Suite 2F Arlington, MA 02476
Need to Change Your Appointment?
We understand that schedules can change. Please call us to discuss any appointment changes or concerns regarding our cancellation policy. Our team is here to help!
